Emergency Escalation
Use this section for urgent situations requiring immediate legal or HR support.
Emergency Situations Only
This escalation process is for immediate threats to employee safety, legal violations, or situations requiring urgent intervention. For non-urgent matters, please use the regular Support channels.
Critical Situations
Select your situation for immediate guidance and escalation contacts
Sexual Harassment or Discrimination
immediateImmediate intervention required for harassment, discrimination, or hostile workplace situations
Workplace Violence or Threats
immediatePhysical violence, threats of violence, or concerns about employee safety
Fraud or Theft
within 24hSuspected financial fraud, data theft, or other criminal activities
Data Security Breach
immediateUnauthorized access to employee or guest data, system compromises
Regulatory Investigation
within 24hGovernment inquiries, subpoenas, or regulatory investigations
Mental Health Crisis
immediateEmployee expressing suicidal thoughts, severe mental health crisis
File Urgent Report
If your situation is not listed above, provide details for immediate escalation
Escalation Contacts
Direct contact information for emergency escalation
LEGAL
Maria Rodriguez
Senior Legal Counsel - Employment Law
24/7 Emergency Line
+1 (415) 555-0123
legal.emergency@airbnb.com
HR
James Chen
VP Human Resources
Mon-Fri 6AM-10PM PT
+1 (415) 555-0456
hr.escalation@airbnb.com
SAFETY
Sarah Williams
Head of Trust & Safety
24/7 Emergency Response
+1 (415) 555-0789
safety.urgent@airbnb.com
ETHICS
Dr. Robert Kim
Chief Ethics Officer
Mon-Fri 8AM-6PM PT
+1 (415) 555-0321
ethics@airbnb.com
Emergency Resources